Afterpay Terms And Conditions

Crema Joe is excited to offer you the Afterpay payment option!

Afterpay offers interest free payment plans for your online purchases at Crema Joe. You buy what you want today, receive your order just as normal and pay it off in four equal, interest free fortnightly instalments.

To use Afterpay, you must:

  • Be over 18 years of age
  • Have a valid and verifiable email address and mobile number
  • Use an Australian credit or debit card to make the purchase
  • Have an Australian residential address

What will Afterpay cost me?

You will not pay anything extra when you choose to use Afterpay as your payment option. You will pay your instalments directly to Afterpay in accordance with the payment schedule Afterpay will send to you via email. If a payment is due but not received by Afterpay in accordance with their payment schedule, late payment fees will apply (see the Afterpay website for more details). In addition, because an Afterpay account is linked to your credit or debit card, standard card fees and charges may be applicable. You should refer to your card issuer's terms and conditions for full details of these.

How do I use Afterpay?

Simply choose Afterpay as your payment method at checkout. For customers using Afterpay for the first time, you will need to provide payment details as usual to complete your purchase. However, once your first Afterpay order is approved by Afterpay and you activate your account, your Afterpay account will be created and you will be able to make more purchases using Afterpay by simply entering your Afterpay log in details upon checkout. Your order will processed and dispatched as per any other order paid for in full at the time of order.

Order cancellations, returns and exchanges

Crema Joe is unable to access your order once it has been placed. Once your order has been received, you can post items back to Crema Joe as per our standard returns / exchanges policy. For returns on items paid for using Afterpay, our standard returns / exchanges policy applies. When we receive your goods, Crema Joe will advise Afterpay of the return and refund. The returned items will create an adjusted Afterpay payment schedule (to remaining payments). Afterpay will communicate these payment changes to you via email. For exchanges on items paid for using Afterpay, our standard returns / exchanges policy applies.

Where can I find out more about Afterpay?

The Afterpay website provides a comprehensive list of FAQs here. If you require further assistance about your Afterpay account you can contact Afterpay directly at info@afterpay.com.au or by calling 1300 100 729.