Subscription Policy

Some Crema Joe offerings consist of a subscription that automatically renews. These will continue until you cancel. Future recurring charges will be applied to the payment method you provide either at checkout, or by updating your billing preferences in the account section of our website. These charges are in an amount detailed at the time of checkout, and reiterated in your email receipt. Unless you specifically choose otherwise, the term of these services is continuous until cancelled.

Your subscriptions can be cancelled at any time via email (info @ cremajoe.com.au) or by logging in to your account at https://www.cremajoe.com.au/account. We require one week’s notice from the date of next delivery to cancel, suspend or place an order on hold. Please allow up to 7 days for the cancellation process to be completed. For customers with recurring orders who provide less than 7 days notice to cancel their order, you may still receive your regular delivery and be billed accordingly.